1. Introduction
Dubai Data ("Dubai Data", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and related services (collectively, the "Platform").
By using our Platform, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Date of birth
Nationality
Email address
Phone number
Residential address
Verification Information (KYC)
Government-issued identification documents
Proof of address
Information required for identity verification
Technical Information
IP address
Device type
Browser type
Operating system
Log and usage data
Platform Usage Information
Account activity
Dashboard interactions
Feature usage patterns
3. How We Collect Information
We collect information:
When you register on the Platform
When you complete identity verification (KYC)
When you communicate with us
Through cookies and analytics tools
Through regulated custodial or verification partners
4. How We Use Your Information
We use your information to:
Create and manage your account
Verify your identity (KYC compliance)
Coordinate with our regulated custodial partner
Provide access to market intelligence services
Improve platform performance and user experience
Communicate important service updates
Comply with applicable legal and regulatory requirements
We do not sell your personal information.
5. Sharing of Information
We may share your information with:
Regulated custodial partners (for fund coordination and settlement)
Identity verification providers
Technology and hosting providers
Regulatory authorities, where legally required
All third parties are required to maintain appropriate data protection and confidentiality standards.
6. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
Secure hosting infrastructure
Access controls
Encrypted data transmission
Periodic security reviews
While we take appropriate steps to protect your data, no online system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Meet legal and compliance obligations
Resolve disputes and enforce agreements
Retention periods may vary depending on regulatory requirements.
8. Your Rights
Subject to applicable laws, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion (where legally permitted)
Withdraw consent (where applicable)
To exercise your rights, please contact us at: support@dubaidata.net
9. Cookies
We use cookies and similar technologies to improve website functionality and analyze usage. For more information, please review our Cookie Policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Platform. Your continued use of the Platform after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Dubai Data
Email: support@dubaidata.net
Address: The Bay Gate, Business Bay, Dubai, United Arab Emirates